DTC Fulfillment

Your customers expect a certain delivery experience. Now you can deliver it.

Automated DTC fulfillment delivers the speed, accuracy, and brand experience your customers expect, giving them full visibility for the whole last mile.

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Retail Fulfillment

The consumer expectation gap is widening. We’ll help you close it.

Our facilities run on the same technology powering fulfillment for all the world's largest companies. Access that same level of speed and accuracy without capital investment.

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Platform

What robotics-powered fulfillment means for your business

Faster shipping, fewer errors, and a brand experience that stays consistent as you scale.

Branded post-purchase experience

When customers check order status or get delivery alerts via email, they’ll see your brand, not a generic carrier page.

Branded post-purchase experience

Returns that don't drain your team

Automated intake, inspection, and restocking. Customers get quick resolutions while you get inventory back fast and data on why products come back.

Returns that don't drain your team

One platform for every channel

Whether Amazon, TikTok Shop, or your own Shopify store, orders from every channel flow into one system. You manage one inventory pool through one platform.

One platform for every channel
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Your orders and inventory, tracked by one centralized system

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$7.5 Billion

in advanced warehouse robotics infrastructure.

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5 automated facilities

across North America.

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1-2 day delivery

to most US addresses.

How automated Direct-to-Consumer (DTC) fulfillment works

Your products arrive at one of our facilities. From there, our robotics and intelligent software take over and help ship orders faster and more accurately.

You send inventory. Upon arrival, your product enters automated storage.

Orders flow in directly from your sales channels.

Automated systems pull products, camera verification confirms accuracy, and each order is shipped in your branded packaging.

Customers get real-time tracking updates, proactive alerts, and a branded experience from ship to delivery.

Fulfillment Process

Who Exol DTC is for

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You're an e-commerce brand scaling beyond what your current partner or manual fulfillment can support.

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You're adding DTC to an existing retail or wholesale business.

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Returns volume is creating operational problems.

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You’re looking for better service, performance, and systems that lead to improved outcomes.

Explore more Exol capabilities

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Reduce chargebacks and stay compliant with every major retailer, automatically.

Exol Freight

Exol Freight

Optimize inbound and outbound shipping across all modes with one platform.

Overflow Capacity

Overflow Capacity

Add warehouse capacity instantly for peaks and promotions, with no long-term commitment.